Privacy Policy

1. Introduction
Tweedside Farm ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (the "Site"). By accessing or using the Site, you consent to the practices described in this Privacy Policy.

2. Information We Collect
We may collect the following types of personal information when you interact with our Site:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping address, and payment details when you make a purchase.

  • Transaction Information: Details of purchases, including knitting classes and wool products.

  • Technical Information: IP address, browser type, operating system, and usage data collected through cookies and analytics tools.

  • Communication Information: Any information you provide when you contact us or subscribe to our newsletter.

3. How We Use Your Information
We use the information we collect for the following purposes:

  • To process and fulfill orders, including payments and shipping.

  • To manage and provide knitting classes and other services.

  • To communicate with you about your purchases, promotions, and updates.

  • To improve our website functionality and user experience.

  • To comply with legal obligations and protect against fraud.

4. Sharing of Information
We do not sell or rent your personal information. However, we may share your information with third parties in the following cases:

  • Service Providers: We may share data with payment processors, shipping companies, and email marketing services to facilitate transactions and communications.

  • Legal Compliance: If required by law, we may disclose information to government authorities or regulatory agencies.

  • Business Transfers: In the event of a merger or sale, your information may be transferred as part of the business transaction.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on the Site. Cookies help us analyze site traffic, personalize content, and provide targeted advertisements. You can manage cookie preferences through your browser settings.

6. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices
You have the following rights regarding your personal information:

  • Access, update, or delete your personal data by contacting us.

  • Opt-out of marketing communications at any time.

  • Disable cookies through browser settings.

8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us via email info@tweedsidefarm.com.

By using this Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.